#Organize Chats into Groups

#Overview

Create custom chat groups to keep related conversations together without changing the conversations themselves.

#Steps

#Desktop

1. Above the chat list, click Group > New Group, enter a name, and confirm.

2. Click Add Chats, select or search for conversations, and confirm.

3. Open the group list and select a group to view its conversations.

• The badge beside a group shows its total unread count.
• Use the More menu to add conversations, rename the group, or delete it.

4. To remove a conversation, open the group, right-click the conversation, and select Remove from Group.

#Mobile

1. Above the chat list, tap Group > New Group, enter a name, and confirm.

2. Tap Add Chats.

• Tap a conversation to add it immediately.
• Tap Multi-select to add several conversations at once.

3. Open the group list and tap a group to view its conversations.

• The badge beside a group shows its total unread count.
• Use the More menu to add conversations, rename the group, or delete it.

4. To remove a conversation, open the group, long-press the conversation, and select Remove from Group.

#FAQ

#If I delete a group, do I leave those chats?

No. Deleting a custom group removes only the organization shortcut. Its conversations remain in your chat list.

#If I remove a chat from a group, what changes?

The conversation is removed from that custom group but otherwise remains unchanged.