#Drive FAQ

#Drive does not work correctly

#Symptoms

• A file cannot be uploaded or downloaded.
• Sharing fails.
• Drive does not open.

#Checks

1. Ask a teammate whether they can perform the same action.
2. If several accounts are affected, contact your administrator because the service may be unavailable.
3. If only your device is affected, restart Cored and try again.
4. If the issue continues, contact your administrator with the file name, time of the issue, and error message.